Terms & Conditions

Welcome to www.lunaevora.com (“the Site”). The Site is operated by K & B Ventures Ltd, registered in England and Wales under company number 15290650, with registered office at 25 Ince Road, KT12 5BJ and trading office at Unit 28, Ellough Industrial Estates, Benacre Road, Ellough, Beccles, NR34 7TD (“we”, “us”, “our”).

By accessing and using this Site, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • These Terms & Conditions govern your use of the Site and your purchase of products from us.

  • We reserve the right to update or change these Terms at any time. Updates will be posted on this page.

  • By using the Site, you confirm that you are at least 18 years old, or you have the consent of a parent/guardian to use the Site.

2. Our Products

  • We take care to ensure that all product descriptions, images, and prices on our Site are accurate.

  • Colours may vary slightly due to screen settings.

  • All products are subject to availability. We may withdraw or update products without notice.

3. Pricing & Payment

  • Prices are displayed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of placing your order.

  • We accept payment methods shown at checkout (e.g. credit/debit cards, PayPal, Shopify Payments).

  • We reserve the right to refuse any order if payment is not authorised.

4. Delivery

  • Orders are shipped from the UK mainland.

  • Delivery options, timescales, and costs are outlined on our [Delivery & Returns] page.

  • Delivery times are estimates and may be affected by factors outside our control (e.g. postal delays, strikes, customs).

  • Risk in the goods passes to you once they are delivered.

5. Returns & Refunds

  • Our returns process and policy are outlined on our [Delivery & Returns] page.

  • To initiate a return, you must first contact us at info@kbventuresltd.com.

  • Refunds are issued in line with our policy and the UK Consumer Rights Act 2015.

6. Your Responsibilities

By using this Site, you agree:

  • Not to misuse or tamper with the Site.

  • Not to attempt unauthorised access to the Site or its servers.

  • Not to use the Site for unlawful purposes.

7. Intellectual Property

  • All content on this Site (logos, images, text, product descriptions, graphics) is the property of K & B Ventures Ltd or its licensors.

  • You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential loss arising from your use of the Site or purchase of products.

  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.

9. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

K & B Ventures Ltd
Registered Office: 25 Ince Road, KT12 5BJ
Office Address: Unit 28, Ellough Industrial Estates, Benacre Road, Ellough, Beccles, NR34 7TD
Company Number: 15290650
Email: info@kbventuresltd.com